Privacy Returns Policy
Our secure payment
About this service;
We do not store credit card details nor do we share customer details with any 3rd parties
We fully comply with all legal requirements under both the Sale of Goods Act & the Distance Selling Regulations
In the unlikely event that you receive a faulty or damaged item, please notify us by email at firstname.lastname@example.org within a reasonable time and return it to us within 30 calendar days.
We will either replace the product on a like for like basis or we will refund your payment in full (This includes the original shipping and packaging charge you paid) whichever you prefer.
Return for any other reason
If you decide you want to return the item for any other reason within the first 30 days, then your item purchase price will be refunded including the cost of "basic" or the least expensive delivery cost [providing the item is returned in a re-saleable, unopened condition]
If you are returning goods that are not faulty, they must be sent & received "as sent" [i.e. in the condition you received them] with the full, complete and un-damaged packaging that the item/s were sent with.
You are responsible for the shipping costs for returning the item to us.
Once the goods have been returned & inspected, a refund will be given within 14 days after the goods have been received. - Refunds are only made back to the same means of the payment used for the initial transaction.
Customers are kept updated on the confirmation of sales & returns by the email used to make the initial purchase.
We reserve the right to refuse the return and send the item back to you, if the item is not of saleable quality.
Note: For hygene reasons, Grillz & Earrings are only returnable if the seal has not been broken on the box.
If for any reason you with to make a complaint, please email our at email@example.com
We respond to all complaints within 48 working hours and aim to resolve all disputes to the customers satisfaction.