We fully comply with all legal requirements under both the Sale of Goods Act & the Distance Selling Regulations
In the unlikely event that you receive a faulty or damaged item, please notify us within a resonable time and return it to us within 14 calendar days.
We will either replace the product on a like for like basis or we will refund your payment in full (This includes the original shipping and packaging charge you paid) whichever you prefer.
If no fault is found, the item can be returned at your expense or a refund given less postage and packaging.
Return for any other reason
If you decide you want to return the item for any reason within the first 14 days, then your item purchase price will be refunded excluding postage cost providing the item is returned in a re-saleable, unopened condition.
If you are returning goods that are not faulty or damaged, they must be as new and unused (i.e. in the condition you received them).With the Full, Complete and undamaged packaging that they were sent with.
You are responsible for the shipping costs for returning the item to us.
Once the goods have been returned they will be inspected. Only if the packaging is undamaged and the item is complete will a refund be granted on the purchase price (excluding postage and packaging)
We reserve the right to refuse the return and send the item back to you, if the item is not of saleable quality.
Note: Grillz & Earrings are only returnable if the seal has not been broken on the box.